NinjaOne incident

Multiple third party providers impacted by cloud service outage - including SMS messaging

Notice Resolved View vendor source →

NinjaOne experienced a notice incident on October 20, 2025 affecting United States (US) and Europe (EU) and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:54 AM UTC
Resolved
Oct 20, 2025, 11:34 AM UTC
Duration
1h 39m
Detected by Pingoru
Oct 20, 2025, 09:54 AM UTC

Affected components

United States (US)Europe (EU)Australia (OC)Canada (CA)United States (US2)

Update timeline

  1. monitoring Oct 20, 2025, 09:54 AM UTC

    Ninja Services are working as expected, however while the providers restores service we advise users to switch to TOTP Authentication.

  2. resolved Oct 20, 2025, 11:34 AM UTC

    This incident has been resolved.