NinjaOne incident

Agent communication to backend service for some customers degraded.

Notice Resolved View vendor source →

NinjaOne experienced a notice incident on November 17, 2025 affecting Canada (CA), lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 10:25 PM UTC
Resolved
Nov 17, 2025, 11:59 PM UTC
Duration
1h 33m
Detected by Pingoru
Nov 17, 2025, 10:25 PM UTC

Affected components

Canada (CA)

Update timeline

  1. investigating Nov 17, 2025, 10:25 PM UTC

    We are currently investigating this issue.

  2. identified Nov 17, 2025, 10:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 17, 2025, 10:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 17, 2025, 11:59 PM UTC

    This incident has been resolved.