NinjaOne incident

Agent communication to backend service for some customers degraded.

Notice Resolved View vendor source →

NinjaOne experienced a notice incident on November 18, 2025 affecting Canada (CA), lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:41 PM UTC
Resolved
Nov 18, 2025, 01:28 PM UTC
Duration
47m
Detected by Pingoru
Nov 18, 2025, 12:41 PM UTC

Affected components

Canada (CA)

Update timeline

  1. investigating Nov 18, 2025, 12:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 18, 2025, 01:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 01:28 PM UTC

    This incident has been resolved.