NinjaOne incident

Ticketing creation delayed

Minor Resolved View vendor source →

NinjaOne experienced a minor incident on January 12, 2026 affecting United States (US), lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 08:35 PM UTC
Resolved
Jan 12, 2026, 11:02 PM UTC
Duration
2h 26m
Detected by Pingoru
Jan 12, 2026, 08:35 PM UTC

Affected components

United States (US)

Update timeline

  1. investigating Jan 12, 2026, 08:35 PM UTC

    We are currently investigating an issue causing a delay in the creation of new tickets.

  2. monitoring Jan 12, 2026, 09:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 12, 2026, 11:02 PM UTC

    This incident has been resolved.