NinjaOne experienced a minor incident on February 23, 2026 affecting United States (US) and Europe (EU) and 1 more component, lasting 10h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2026, 07:17 AM UTC
NinjaOne has identified a service issue that may affect customer performance. We are currently investigating and will provide regular status updates. Any customers having issues with the Ninja Application can contact Support for assistance at [email protected]. Thank you for your patience.
- identified Feb 23, 2026, 07:49 AM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 23, 2026, 12:06 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 23, 2026, 04:12 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 23, 2026, 04:35 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 23, 2026, 04:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 05:34 PM UTC
This incident has been resolved.