nine incident

Beeinträchtigung Mailserver / Mail server disruption

Major Resolved View vendor source →

nine experienced a major incident on November 19, 2025, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 10:45 AM UTC
Resolved
Nov 19, 2025, 11:32 AM UTC
Duration
46m
Detected by Pingoru
Nov 19, 2025, 10:45 AM UTC

Update timeline

  1. resolved Nov 19, 2025, 11:32 AM UTC

    Unser E-Mail-Dienstleister hat das Problem, das seine E-Mail-Systeme beeinträchtigt hat, erfolgreich behoben. Die E-Mail-Kommunikation über unser Ticket-System funktioniert nun wieder einwandfrei. Wir bedanken uns herzlich für Ihre Geduld und Ihr Verständnis während der Störung. Sollten Sie weiterhin Probleme haben, zögern Sie bitte nicht, uns zu kontaktieren. ---- Our mail service provider has successfully resolved the issue affecting their mail systems. Email communication through our ticket system is now fully operational again. We sincerely thank you for your patience and understanding during the disruption. If you experience any remaining issues, please don’t hesitate to contact us.