Ngrok Outage History

Ngrok is up right now

Pingoru has recorded 50 incidents for Ngrok: 13 in the last 12 months and 5 in the last 90 days.

Source: status.ngrok.com

50incidents recorded
13last 12 months
5last 90 days
6 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Ngrok in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026120 of 720 (3%)
May 202623 of 744 (0%)
June 202619 of 720 (1%)
July 202600 of 744 (0%)
August 2026114 of 744 (2%)
September 202649 of 720 (1%)
October 202600 of 512 (0%)

Incidents, newest first

Minor September 17, 2026 SSO session validation errors on dashboard.ngrok.com 5h 26m Dashboard (https://dashboard.ngrok.com)

Started Sep 17, 2026, 03:10 PM UTC· resolved Sep 17, 2026, 08:37 PM UTC

  1. investigating Sep 17, 2026, 03:10 PM UTC

    Users logging into dashboard.ngrok.com via SSO are encountering errors related to session validation.

  2. monitoring Sep 17, 2026, 03:36 PM UTC

    We've identified an individual host that was experiencing networking issues and removed it from our infrastructure.

  3. resolved Sep 17, 2026, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2026 Error when signing in via SSO 1h 42m Dashboard (https://dashboard.ngrok.com)

Started Sep 08, 2026, 08:05 PM UTC· resolved Sep 08, 2026, 09:48 PM UTC

  1. investigating Sep 08, 2026, 08:05 PM UTC

    Some users may encounter errors logging in to dashboard.ngrok.com via SSO. We are currently investigating.

  2. resolved Sep 08, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 8, 2026 Endpoints using traffic policies are erroneously hitting limits 1h 24m Dashboard (https://dashboard.ngrok.com)

Started Sep 08, 2026, 07:01 PM UTC· resolved Sep 08, 2026, 08:26 PM UTC

  1. investigating Sep 08, 2026, 07:01 PM UTC

    We are currently investigating an issue preventing some customers from logging in to dashboard.ngrok.com

  2. investigating Sep 08, 2026, 07:29 PM UTC

    Customer endpoints using traffic policy are erroneously being flagged as hitting limits. The ngrok engineering team is currently working to resolve this issue.

  3. investigating Sep 08, 2026, 07:30 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Sep 08, 2026, 07:37 PM UTC

    A fix has been deployed to all regions and endpoints using traffic policies are no longer being erroneously limited. Customers may still see notices in their dashboards warning about the limits.

  5. resolved Sep 08, 2026, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 3, 2026 New accounts or newly created authtokens are not able to connect 36m

Started Sep 03, 2026, 11:34 PM UTC· resolved Sep 04, 2026, 12:11 AM UTC

  1. investigating Sep 03, 2026, 11:34 PM UTC

    New accounts or newly created authtokens are not able to connect. Team is looking into the issue.

  2. monitoring Sep 04, 2026, 12:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2026, 12:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 28, 2026 User invites disruption 13h 54m

Started Aug 28, 2026, 12:21 AM UTC· resolved Aug 28, 2026, 02:15 PM UTC

  1. resolved Sep 01, 2026, 06:20 PM UTC

    Between August 28 and September 1, people invited to an ngrok account couldn't accept the invitation. The invitation link returned an error instead of signing the user in. An authentication change shipped on August 28 broke the URL that redeems an invitation. We moved redemption to login.ngrok.com, and invitations worked again from September 1 at 00:21 UTC. Users routed through Tokyo kept seeing the error until 14:15 UTC, when we cleared a stale routing config in that region. If an invitation still fails, ask the account owner to send a new one, or email [email protected].

Read the full incident report →

Minor June 18, 2026 Delays issuing certificates 8h 48m Certificates

Started Jun 18, 2026, 08:16 PM UTC· resolved Jun 19, 2026, 05:04 AM UTC

  1. identified Jun 18, 2026, 08:16 PM UTC

    Our certificate provider is experiencing an outage and you may experience a delay in seeing your certificate issued for domain in the system.

  2. monitoring Jun 19, 2026, 12:10 AM UTC

    System is stable and generating certificates - monitoring for changes upstream.

  3. resolved Jun 19, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2026 SSO Login to the ngrok Dashboard is currently redirecting back to the login page 23m Dashboard (https://dashboard.ngrok.com)

Started May 15, 2026, 12:49 AM UTC· resolved May 15, 2026, 01:13 AM UTC

  1. identified May 15, 2026, 12:49 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 15, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 01:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 8, 2026 Delay in generating and renewing certificates for custom domains 2h 8m Certificates

Started May 08, 2026, 08:12 PM UTC· resolved May 08, 2026, 10:21 PM UTC

  1. investigating May 08, 2026, 08:12 PM UTC

    Our certificate provider has run into an issue and is currently pausing generation and renewal of certificates.

  2. monitoring May 08, 2026, 09:28 PM UTC

    Our provider has fixed their system.

  3. resolved May 08, 2026, 10:21 PM UTC

    This has been resolved

Read the full incident report →

Major April 28, 2026 Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint. 1h 59m ngrok Agent and Libraries

Started Apr 28, 2026, 02:29 PM UTC· resolved Apr 28, 2026, 04:28 PM UTC

  1. investigating Apr 28, 2026, 02:29 PM UTC

    Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.

  2. identified Apr 28, 2026, 02:30 PM UTC

    The issue has been identified and the engineering team is working on the fix.

  3. identified Apr 28, 2026, 02:44 PM UTC

    We expect a new version of the agent that resolves this issue to be available within the next hour.

  4. monitoring Apr 28, 2026, 03:24 PM UTC

    Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.

  5. resolved Apr 28, 2026, 04:28 PM UTC

    Agent version 3.39.1 is now available in the Microsoft Store.

Read the full incident report →

Major March 31, 2026 Download of the ngrok binary are returning 500 errors 1d 14h ngrok.com

Started Mar 31, 2026, 03:12 AM UTC· resolved Apr 01, 2026, 05:44 PM UTC

  1. identified Mar 31, 2026, 03:12 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Apr 01, 2026, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026 Mac OS Agent Download is currently broken 14m ngrok.com

Started Mar 06, 2026, 05:11 PM UTC· resolved Mar 06, 2026, 05:25 PM UTC

  1. identified Mar 06, 2026, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Mar 06, 2026, 05:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 12, 2026 Slowness in Traffic Inspector Data Viewing 2h 3m Dashboard (https://dashboard.ngrok.com)

Started Jan 12, 2026, 05:01 PM UTC· resolved Jan 12, 2026, 07:04 PM UTC

  1. investigating Jan 12, 2026, 05:01 PM UTC

    We are currently investigating this issue.

  2. identified Jan 12, 2026, 05:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 12, 2026, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 26, 2025 Intermittent issue downloading the ngrok agent 2h 28m ngrok Agent and Libraries

Started Nov 26, 2025, 06:28 PM UTC· resolved Nov 26, 2025, 08:57 PM UTC

  1. identified Nov 26, 2025, 06:28 PM UTC

    We are seeing intermittent failures when attempting to download or upgrade the ngrok agent. We have identified the issue and working on a fix.

  2. monitoring Nov 26, 2025, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 26, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 26, 2025, 08:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2025 Connection issues with endpoints 4h 2m Region - EU, Region - US

Started Oct 04, 2025, 12:35 AM UTC· resolved Oct 04, 2025, 04:38 AM UTC

  1. investigating Oct 04, 2025, 12:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 04, 2025, 01:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2025, 04:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 27, 2025 Errors on our billing and usage pages 40m Dashboard (https://dashboard.ngrok.com)

Started Aug 27, 2025, 03:44 PM UTC· resolved Aug 27, 2025, 04:24 PM UTC

  1. identified Aug 27, 2025, 03:44 PM UTC

    We have identified an issue with a third party vendor we use and are working on a fix.

  2. monitoring Aug 27, 2025, 04:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025 Some customers are running into degraded tunnel starts in all regions 2h 43m Region - AP, Region - AU, Region - EU, Region - IN and 4 more

Started Aug 13, 2025, 10:04 PM UTC· resolved Aug 14, 2025, 12:48 AM UTC

  1. investigating Aug 13, 2025, 10:04 PM UTC

    We are currently investigating this issue.

  2. identified Aug 13, 2025, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2025, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 14, 2025, 12:07 AM UTC

    This incident has been resolved.

  5. resolved Aug 14, 2025, 12:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025 Agent connections in the SA region are receiving errors when starting 1h 7m Region - SA

Started Aug 11, 2025, 11:52 PM UTC· resolved Aug 12, 2025, 01:00 AM UTC

  1. investigating Aug 11, 2025, 11:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 12, 2025, 12:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 12, 2025, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 1, 2025 Older ngrok apt packages missing 3h 33m ngrok Agent and Libraries

Started Aug 01, 2025, 07:08 PM UTC· resolved Aug 01, 2025, 10:41 PM UTC

  1. investigating Aug 01, 2025, 07:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 01, 2025, 09:15 PM UTC

    Older apt releases have been restored and we are monitoring for any issues related to that.

  3. resolved Aug 01, 2025, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2025 Traffic Inspector - New events are delayed 18m Events

Started Aug 01, 2025, 06:25 PM UTC· resolved Aug 01, 2025, 06:44 PM UTC

  1. investigating Aug 01, 2025, 06:25 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 01, 2025, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 01, 2025, 06:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 22, 2025 Error with certificates in ngrok 1h 37m Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com)

Started Jul 22, 2025, 05:03 PM UTC· resolved Jul 22, 2025, 06:40 PM UTC

  1. investigating Jul 22, 2025, 05:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 22, 2025, 05:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jul 22, 2025, 05:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 22, 2025, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 22, 2025, 07:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 16, 2025 ngrok web assets are down 6h 24m Dashboard (https://dashboard.ngrok.com), API (https://api.ngrok.com), ngrok.com

Started Jul 16, 2025, 09:29 PM UTC· resolved Jul 17, 2025, 03:53 AM UTC

  1. investigating Jul 16, 2025, 09:29 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 16, 2025, 09:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 09:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 16, 2025, 09:38 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 17, 2025, 03:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 7, 2025 Agents are failing to start with an error message about dev domain 40m Region - AP, Region - AU, Region - EU, Region - IN and 4 more

Started Jul 07, 2025, 08:48 PM UTC· resolved Jul 07, 2025, 09:29 PM UTC

  1. investigating Jul 07, 2025, 08:48 PM UTC

    We are currently investigating this issue.

  2. identified Jul 07, 2025, 09:00 PM UTC

    The issue has been indentified and only affects a very small number of accounts. A fix is being work on.

  3. resolved Jul 07, 2025, 09:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 23, 2025 New events not showing in traffic inspector for some accounts 2d 15h Events

Started Jun 23, 2025, 03:43 PM UTC· resolved Jun 26, 2025, 07:20 AM UTC

  1. investigating Jun 23, 2025, 03:43 PM UTC

    We are currently investigating this issue.

  2. identified Jun 24, 2025, 04:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 26, 2025, 07:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2025 Traffic Inspector events in EU region not populating for some customers 2d 10h Events

Started May 29, 2025, 05:35 PM UTC· resolved Jun 01, 2025, 04:01 AM UTC

  1. investigating May 29, 2025, 05:35 PM UTC

    We are currently investigating this issue.

  2. monitoring May 30, 2025, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 01, 2025, 04:01 AM UTC

    This issue has been resolved

Read the full incident report →

Minor April 24, 2025 Rate limit action causing connection issues 1h 48m Region - AP, Region - AU, Region - EU, Region - IN and 5 more

Started Apr 24, 2025, 06:35 PM UTC· resolved Apr 24, 2025, 08:23 PM UTC

  1. identified Apr 24, 2025, 06:35 PM UTC

    Endpoints using the rate limit action are having connection issues due to a recent release. We are working on getting a fix out.

  2. monitoring Apr 24, 2025, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →