Nexcess incident

Network/Server Issues - US-Midwest-2 Region

Critical Resolved View vendor source →
Started
Feb 25, 2026, 10:47 PM UTC
Resolved
Feb 26, 2026, 12:51 AM UTC
Duration
2h 4m
Detected by Pingoru
Feb 25, 2026, 10:47 PM UTC

Affected components

us-midwest-2

Update timeline

  1. investigating Feb 25, 2026, 10:47 PM UTC

    We are currently investigating an issue affecting multiple cloud hosts in our US-Midwest-2 region. Our engineering team is actively working to identify the root cause and restore full functionality. We will provide updates as more information becomes available. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

  2. investigating Feb 25, 2026, 10:52 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 25, 2026, 11:07 PM UTC

    The issue affecting multiple cloud hosts in the US-Midwest-2 region has been resolved. All affected services have been restored to normal operation. Our engineering team will continue to monitor the environment to ensure stability. If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

  4. resolved Feb 26, 2026, 12:51 AM UTC

    This incident has been resolved.

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