Nexcess incident
Multiple cloud hosts in the US-Midwest-1 region are currently experiencing an outage.
Nexcess experienced a major incident on March 21, 2026 affecting us-midwest-1, lasting 23h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 21, 2026, 04:45 AM UTC
Our teams have identified multiple Cloudhost outages in the Midwest-1 region. Our network engineers are working on mitigation at this time. We will provide another update as soon as more information becomes available. We appreciate your patience as our networking teams work to mitigate the DDoS. If you have further questions or concerns, please contact us at [email protected] or via Live chat.
- monitoring Mar 21, 2026, 05:49 AM UTC
We have mitigated the impact of the issue. Our network engineers have applied a fix, and all servers are now operating normally. We will continue to monitor the situation to ensure ongoing stability. We understand the disruption this may have caused and appreciate your patience as our teams worked to resolve the issue. For any additional questions or concerns, please contact us at [email protected] or via Live Chat.
- monitoring Mar 21, 2026, 05:50 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 22, 2026, 04:06 AM UTC
This incident has been resolved.