Nexcess incident

US-Midwest Cloud Host Server Outage (2 Servers Down)

Minor Resolved View vendor source →

Nexcess experienced a minor incident on April 10, 2026 affecting us-midwest-1, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 06:08 AM UTC
Resolved
Apr 10, 2026, 08:25 AM UTC
Duration
2h 16m
Detected by Pingoru
Apr 10, 2026, 06:08 AM UTC

Affected components

us-midwest-1

Update timeline

  1. investigating Apr 10, 2026, 06:08 AM UTC

    We are currently experiencing an issue affecting two cloud host servers in the US-Midwest region. Our internal teams are actively investigating and working to restore services. We will continue to provide updates here as more information becomes available. We appreciate your patience. If you have any questions or concerns, please contact us at [email protected] or via Live Chat.

  2. monitoring Apr 10, 2026, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 10, 2026, 06:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 10, 2026, 08:25 AM UTC

    This incident has been resolved.