There were 4 Newton outages since February 4, 2026 totaling 23h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating an issue impacting the delivery of both email verification messages for new signups as well as password reset emails. We are working to restore normal functionality as quickly as possible.
This incident has been resolved.
Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer withdrawals are partially unavailable. Some users may experience delays in receiving their e-Transfer withdrawal emails.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.
This incident has been resolved.
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