Newton incident

Crypto Withdrawals

Major Resolved View vendor source →
Started
Feb 23, 2026, 08:01 PM UTC
Resolved
Feb 23, 2026, 09:21 PM UTC
Duration
1h 19m
Detected by Pingoru
Feb 23, 2026, 08:01 PM UTC

Affected components

All Crypto Withdrawals

Update timeline

  1. investigating Feb 23, 2026, 08:01 PM UTC

    Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.

  2. monitoring Feb 23, 2026, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Feb 23, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  4. investigating Feb 23, 2026, 08:44 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 23, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 23, 2026, 09:21 PM UTC

    This incident has been resolved.

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