Newton incident

Crypto Deposits and Withdrawals

Major Resolved View vendor source →

Newton experienced a major incident on June 17, 2026 affecting All Crypto Withdrawals and All Crypto Deposits, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:20 PM UTC
Resolved
Jun 17, 2026, 10:27 PM UTC
Duration
2h 6m
Detected by Pingoru
Jun 17, 2026, 08:20 PM UTC

Affected components

All Crypto WithdrawalsAll Crypto Deposits

Update timeline

  1. investigating Jun 17, 2026, 08:20 PM UTC

    Users may experience a delay when depositing or withdrawing support crypto assets while we investigate an issue with our wallet provider.

  2. identified Jun 17, 2026, 09:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2026, 10:27 PM UTC

    This incident has been resolved.