Newton incident

Newton App Logins

Minor Resolved View vendor source →

Newton experienced a minor incident on June 3, 2026 affecting Web App and Mobile Apps, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 09:58 PM UTC
Resolved
Jun 03, 2026, 10:07 PM UTC
Duration
9m
Detected by Pingoru
Jun 03, 2026, 09:58 PM UTC

Affected components

Web AppMobile Apps

Update timeline

  1. investigating Jun 03, 2026, 09:58 PM UTC

    We are currently investigating an issue with our authentication provider where some users may see an “Access Denied” error when attempting to log in. We will provide an update as soon as more information is available.

  2. monitoring Jun 03, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 10:07 PM UTC

    This incident has been resolved.