Newton experienced a major incident on December 18, 2025 affecting Mobile Apps, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Apps
Update timeline
- investigating Dec 18, 2025, 03:20 AM UTC
Some users may experience errors when signing up, logging in, or setting up multi-factor authentication on the Newton mobile application. Our team is actively investigating the issue.
- monitoring Dec 18, 2025, 04:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 05:01 AM UTC
This incident has been resolved.