Newton Outage History

Newton is up right now

Pingoru has recorded 50 incidents for Newton: 33 in the last 12 months and 3 in the last 90 days.

Source: status.newton.co

50incidents recorded
33last 12 months
3last 90 days
17 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Newton in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 20261117 of 720 (16%)
May 20266274 of 744 (37%)
June 202633 of 720 (0%)
July 202622 of 744 (0%)
August 2026120 of 744 (3%)
September 202627 of 720 (1%)
October 2026016 of 522 (3%)

Incidents, newest first

Minor September 30, 2026 Ethereum Staking 22h 12m Staking

Started Sep 30, 2026, 05:49 PM UTC· resolved Oct 01, 2026, 04:01 PM UTC

  1. investigating Sep 30, 2026, 05:49 PM UTC

    Users are currently unable to stake Ethereum while we investigate an issue. Users with currently staked ETH are unaffected at this time.

  2. resolved Oct 01, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 24, 2026 E-Transfer Deposits and Withdrawals 56m e-Transfer Deposits, e-Transfer Withdrawals

Started Sep 24, 2026, 06:50 PM UTC· resolved Sep 24, 2026, 07:47 PM UTC

  1. investigating Sep 24, 2026, 06:50 PM UTC

    We’re investigating an issue with our banking provider. Some customers may experience delays or errors when funding or withdrawing CAD via Interac e-Transfer.

  2. identified Sep 24, 2026, 06:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 24, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 12, 2026 USDC-AVAX Withdrawals 20h 4m USD Coin - USDC

Started Aug 12, 2026, 06:52 PM UTC· resolved Aug 13, 2026, 02:56 PM UTC

  1. investigating Aug 12, 2026, 06:52 PM UTC

    USDC withdrawals on the Avalanche network have been temporarily disabled.

  2. resolved Aug 13, 2026, 02:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 15, 2026 Investigating — Login Issues 41m Mobile Apps

Started Jul 15, 2026, 12:51 AM UTC· resolved Jul 15, 2026, 01:32 AM UTC

  1. investigating Jul 15, 2026, 12:51 AM UTC

    We are currently investigating an issue preventing some users from logging in. Our team is actively working to identify the cause and restore normal access. We will provide another update as soon as more information is available.

  2. resolved Jul 15, 2026, 01:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2026 LTC Withdrawals 46m Litecoin - LTC

Started Jul 07, 2026, 01:14 PM UTC· resolved Jul 07, 2026, 02:01 PM UTC

  1. investigating Jul 07, 2026, 01:14 PM UTC

    LTC withdrawals are temporarily unavailable due to an unexpected issue with our wallet provider.

  2. resolved Jul 07, 2026, 02:01 PM UTC

    LTC withdrawals are now operational.

Read the full incident report →

Minor June 22, 2026 Bitcoin Withdrawals 47m Bitcoin - BTC

Started Jun 22, 2026, 02:44 PM UTC· resolved Jun 22, 2026, 03:32 PM UTC

  1. investigating Jun 22, 2026, 02:44 PM UTC

    Some users may encounter a delay or error when attempting to withdraw Bitcoin to an external wallet while we investigate an issue with our wallet provider.

  2. monitoring Jun 22, 2026, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 22, 2026, 03:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 17, 2026 Crypto Deposits and Withdrawals 2h 6m All Crypto Withdrawals, All Crypto Deposits

Started Jun 17, 2026, 08:20 PM UTC· resolved Jun 17, 2026, 10:27 PM UTC

  1. investigating Jun 17, 2026, 08:20 PM UTC

    Users may experience a delay when depositing or withdrawing support crypto assets while we investigate an issue with our wallet provider.

  2. identified Jun 17, 2026, 09:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 17, 2026, 10:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 17, 2026, 10:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 3, 2026 Newton App Logins 9m Web App, Mobile Apps

Started Jun 03, 2026, 09:58 PM UTC· resolved Jun 03, 2026, 10:07 PM UTC

  1. investigating Jun 03, 2026, 09:58 PM UTC

    We are currently investigating an issue with our authentication provider where some users may see an “Access Denied” error when attempting to log in. We will provide an update as soon as more information is available.

  2. monitoring Jun 03, 2026, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 10:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 31, 2026 Degraded etransfer performance 3h 17m e-Transfer Deposits

Started May 31, 2026, 04:46 AM UTC· resolved May 31, 2026, 08:03 AM UTC

  1. investigating May 31, 2026, 04:46 AM UTC

    We are investigating delays affecting Interac e-Transfer deposits. Some incoming e-Transfer deposits may take longer than usual to appear or complete.

  2. resolved May 31, 2026, 08:03 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 29, 2026 SUI Withdrawals 3h 24m Sui - SUI

Started May 29, 2026, 02:58 PM UTC· resolved May 29, 2026, 06:23 PM UTC

  1. investigating May 29, 2026, 02:58 PM UTC

    SUI withdrawals have been temporarily suspended due to an issue with the SUI blockchain. SUI trading remains enabled. More information can be found at the SUI status page, here: https://status.sui.io/.

  2. resolved May 29, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 24, 2026 Interac e-Transfer Planned Maintenance 7h 2m e-Transfer Deposits, e-Transfer Withdrawals

Started May 24, 2026, 06:14 AM UTC· resolved May 24, 2026, 01:16 PM UTC

  1. investigating May 24, 2026, 06:14 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. resolved May 24, 2026, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026 Request Money E-Transfers 44m e-Transfer Deposits

Started May 19, 2026, 07:23 PM UTC· resolved May 19, 2026, 08:08 PM UTC

  1. investigating May 19, 2026, 07:23 PM UTC

    Users may experience a delay when funding via the "Request Money" e-Transfer method while we investigate an issue.

  2. resolved May 19, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026 Etransfer degraded experience 32m e-Transfer Deposits, e-Transfer Withdrawals

Started May 10, 2026, 03:17 PM UTC· resolved May 10, 2026, 03:50 PM UTC

  1. investigating May 10, 2026, 03:17 PM UTC

    We are currently investigating this issue.

  2. investigating May 10, 2026, 03:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 10, 2026, 03:50 PM UTC

    The issue has been resolved

Read the full incident report →

Minor May 5, 2026 SHIB Limit Orders 6d 2h Limit Orders

Started May 05, 2026, 05:17 PM UTC· resolved May 11, 2026, 08:05 PM UTC

  1. investigating May 05, 2026, 05:17 PM UTC

    We are currently investigating an issue that is preventing some users from placing limit orders for SHIB.

  2. investigating May 05, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 11, 2026, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 26, 2026 Android app temporarily unavailable in Google Play Store 9d 13h Mobile Apps

Started Apr 26, 2026, 03:05 AM UTC· resolved May 05, 2026, 04:27 PM UTC

  1. monitoring Apr 26, 2026, 03:05 AM UTC

    The Android app is currently unavailable to download or receive updates from the Google Play Store. Users who already have the app installed are unaffected apart from not being able to receive updates.

  2. monitoring Apr 26, 2026, 03:07 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved May 05, 2026, 04:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 30, 2026 Newton Signups 16h 46m Verifications

Started Mar 30, 2026, 12:45 AM UTC· resolved Mar 30, 2026, 05:32 PM UTC

  1. investigating Mar 30, 2026, 12:45 AM UTC

    We are investigating an issue impacting the delivery of both email verification messages for new signups as well as password reset emails. We are working to restore normal functionality as quickly as possible.

  2. resolved Mar 30, 2026, 05:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026 Crypto Withdrawals 1h 19m All Crypto Withdrawals

Started Feb 23, 2026, 08:01 PM UTC· resolved Feb 23, 2026, 09:21 PM UTC

  1. investigating Feb 23, 2026, 08:01 PM UTC

    Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.

  2. monitoring Feb 23, 2026, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Feb 23, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  4. investigating Feb 23, 2026, 08:44 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Feb 23, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 23, 2026, 09:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 22, 2026 E-Transfer service outage 2h 6m e-Transfer Withdrawals

Started Feb 22, 2026, 07:25 PM UTC· resolved Feb 22, 2026, 09:31 PM UTC

  1. investigating Feb 22, 2026, 07:25 PM UTC

    We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer withdrawals are partially unavailable. Some users may experience delays in receiving their e-Transfer withdrawal emails.

  2. identified Feb 22, 2026, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 22, 2026, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 22, 2026, 09:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026 User Verifications 3h 13m Verifications

Started Feb 04, 2026, 08:01 PM UTC· resolved Feb 04, 2026, 11:15 PM UTC

  1. investigating Feb 04, 2026, 08:01 PM UTC

    Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.

  2. resolved Feb 04, 2026, 11:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 15, 2026 User Verification 33m Verifications

Started Jan 15, 2026, 04:26 PM UTC· resolved Jan 15, 2026, 05:00 PM UTC

  1. investigating Jan 15, 2026, 04:26 PM UTC

    Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.

  2. monitoring Jan 15, 2026, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 14, 2026 SUI Deposits and Withdrawals 2h 26m Sui - SUI, Sui - SUI

Started Jan 14, 2026, 08:23 PM UTC· resolved Jan 14, 2026, 10:49 PM UTC

  1. investigating Jan 14, 2026, 08:23 PM UTC

    Due to an unexpected issue with the SUI blockchain, deposits and withdrawals of SUI are temporarily unavailable.

  2. monitoring Jan 14, 2026, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 14, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 18, 2025 Newton Mobile App Login and Signup 1h 40m Mobile Apps

Started Dec 18, 2025, 03:20 AM UTC· resolved Dec 18, 2025, 05:01 AM UTC

  1. investigating Dec 18, 2025, 03:20 AM UTC

    Some users may experience errors when signing up, logging in, or setting up multi-factor authentication on the Newton mobile application. Our team is actively investigating the issue.

  2. monitoring Dec 18, 2025, 04:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 15, 2025 Authentication 30m

Started Dec 15, 2025, 04:02 AM UTC· resolved Dec 15, 2025, 04:32 AM UTC

  1. investigating Dec 15, 2025, 04:02 AM UTC

    We're investigating an issue with Auth services.

  2. resolved Dec 15, 2025, 04:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 8, 2025 ADA Staking 1h 56m Staking

Started Dec 08, 2025, 06:29 PM UTC· resolved Dec 08, 2025, 08:26 PM UTC

  1. investigating Dec 08, 2025, 06:29 PM UTC

    ADA staking actions have been temporarily disabled while our team investigates an issue.

  2. resolved Dec 08, 2025, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 7, 2025 E-Transfer Service Outage 1h 9m e-Transfer Deposits, e-Transfer Withdrawals

Started Dec 07, 2025, 09:50 AM UTC· resolved Dec 07, 2025, 11:00 AM UTC

  1. identified Dec 07, 2025, 09:50 AM UTC

    We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer deposits and withdrawals are partially unavailable. Thank you for your patience as we work to resolve this.

  2. identified Dec 07, 2025, 09:52 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 07, 2025, 10:10 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 07, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 07, 2025, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →