Newton incident

Newton Signups

Major Resolved View vendor source →

Newton experienced a major incident on July 9, 2025 affecting Verifications, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 02:27 PM UTC
Resolved
Jul 09, 2025, 03:28 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 09, 2025, 02:27 PM UTC

Affected components

Verifications

Update timeline

  1. investigating Jul 09, 2025, 02:27 PM UTC

    We are investigating an issue impacting the delivery of both email verification messages for new signups as well as password reset emails. We’re working to restore normal functionality as quickly as possible.

  2. monitoring Jul 09, 2025, 02:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2025, 03:28 PM UTC

    This incident has been resolved.