Newton experienced a minor incident on September 10, 2025 affecting All Crypto Withdrawals, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
All Crypto Withdrawals
Update timeline
- investigating Sep 10, 2025, 02:14 PM UTC
Users may experience a delay when withdrawing crypto assets to an external wallet while our wallet provider investigates an issue.
- monitoring Sep 10, 2025, 03:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 10, 2025, 05:26 PM UTC
This incident has been resolved.