NewStore incident

Issue in Associate App Version 1.71.0 Affecting Non-Sale Cash Transactions

Minor Resolved View vendor source →

NewStore experienced a minor incident on October 22, 2025 affecting Cash Management, lasting 6d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 12:36 PM UTC
Resolved
Oct 29, 2025, 12:35 PM UTC
Duration
6d 23h
Detected by Pingoru
Oct 22, 2025, 12:36 PM UTC

Affected components

Cash Management

Update timeline

  1. identified Oct 22, 2025, 12:36 PM UTC

    We have identified an issue in the Associate App version 1.71.0 for non-sale cash transactions that use reason codes. If you are using non-sale cash transactions with reason codes, we would recommend to hold off on the upgrade to version 1.71.0 of the Associate App. If you are already on version 1.71.0, we are shortly going to release a patch version of the Associate App.

  2. identified Oct 22, 2025, 10:10 PM UTC

    We have identified the issue and developed a patch, the release of this patch is currently going through the required approval channels. We will update this page here once the patched version of the Associate App is available for deployment.

  3. resolved Oct 29, 2025, 12:35 PM UTC

    We have released version 1.71.2 of the associate app which fixes this issue. a