New Relic incident
Android Mobile Application Issues - US and EU Region
Resolved after 22 minutes, affecting Mobile : US and Mobile : Europe, on March 5, 2025.
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Affected components
Update timeline
- investigating Mar 05, 2025, 07:40 AM UTC
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating Mar 05, 2025, 07:43 AM UTC
New users are unable to login to Android application for the first time.
- identified Mar 05, 2025, 07:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2025, 07:50 AM UTC
A fix has been implemented and monitoring the results.
- monitoring Mar 05, 2025, 07:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 05, 2025, 08:02 AM UTC
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
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