New Relic incident

Data Irregularities in the EU region

Resolved after 27 minutes, on September 25, 2025.

resolved Sep 25, 2025, 04:15 PM UTC

Between 15:11 UTC and 15:38 UTC on September 25th, some customers in the EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. There was no impact to data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Started
Sep 25, 2025, 03:11 PM UTC
Resolved
Sep 25, 2025, 03:38 PM UTC
Duration
27m
Detected by Pingoru
Sep 25, 2025, 03:11 PM UTC

Update timeline

  1. resolved Sep 25, 2025, 04:15 PM UTC

    Between 15:11 UTC and 15:38 UTC on September 25th, some customers in the EU region may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. There was no impact to data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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