New Relic incident

Dashboard Creation Issues - US and EU region

Resolved after 26 minutes, affecting Dashboards : US and Dashboards : Europe, on December 10, 2024.

resolved Dec 10, 2024, 11:17 AM UTC

Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Started
Dec 10, 2024, 10:50 AM UTC
Resolved
Dec 10, 2024, 11:17 AM UTC
Duration
26m
Detected by Pingoru
Dec 10, 2024, 10:50 AM UTC

Affected components

Dashboards : USDashboards : Europe

Update timeline

  1. investigating Dec 10, 2024, 10:50 AM UTC

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. investigating Dec 10, 2024, 10:53 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 10, 2024, 10:57 AM UTC

    We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions

  4. resolved Dec 10, 2024, 11:17 AM UTC

    Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

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