Network Nebraska experienced a critical incident on June 30, 2025 affecting Windstream, lasting 19h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2025, 05:47 PM UTC
The Windstream internet connection started bouncing at 11:13am CT today. The vendor is investigating, during this time we have turned the connection down. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Jun 30, 2025, 08:29 PM UTC
Windstream has identified a portion of their network between Omaha and Des Moines that is the cause of this outage. No time to restoral has been given.
- identified Jul 01, 2025, 03:41 AM UTC
Windstream has yet to provide any substantial updates, no time to restoral has been given. Last bounce was at 3:11pm CT.
- resolved Jul 01, 2025, 01:40 PM UTC
Last bounce was yesterday at 3:11pm CT and the circuit has been clean since. We are continuing to work with the carrier to determine the cause of this outage. Please report any issues with connectivity to [email protected].