Network Nebraska incident

Lincoln NH Core Router Card Failure

Critical Resolved View vendor source →

Network Nebraska experienced a critical incident on April 2, 2026 affecting Router NN-LNK-MX960, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 02:50 PM UTC
Resolved
Apr 02, 2026, 09:06 PM UTC
Duration
6h 15m
Detected by Pingoru
Apr 02, 2026, 02:50 PM UTC

Affected components

Router NN-LNK-MX960

Update timeline

  1. investigating Apr 02, 2026, 03:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 02, 2026, 03:19 PM UTC

    University of Nebraska Engineering has identified a card failure on the Lincoln Core Router and has taken corrective actions to restore service.

  3. resolved Apr 02, 2026, 09:06 PM UTC

    This incident has been resolved.

  4. postmortem Apr 02, 2026, 09:09 PM UTC

    This morning at 9:54 a.m., the University of Nebraska Network Engineering team received an alert indicating an issue with the Lincoln Network Nebraska router. After reviewing the available diagnostic information, engineers identified the affected card and took it offline at 10:00:01 a.m. The card was then brought back online at 10:00:41 a.m. to allow it to reinitialize. Following that process, all services were fully restored by 10:09 a.m. We have opened a case with the vendor to further investigate the cause of the issue and will continue to closely monitor the situation.