Network Nebraska incident

Windstream internet bouncing

Critical Resolved View vendor source →

Network Nebraska experienced a critical incident on November 17, 2025 affecting Windstream, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 06:18 PM UTC
Resolved
Nov 17, 2025, 10:40 PM UTC
Duration
4h 21m
Detected by Pingoru
Nov 17, 2025, 06:18 PM UTC

Affected components

Windstream

Update timeline

  1. investigating Nov 17, 2025, 06:18 PM UTC

    Internet via Windstream has started to bounce, the carrier has been engaged and is investigating. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]

  2. investigating Nov 17, 2025, 06:26 PM UTC

    Peering with Windstream has been turned down as it has continued to bounce.

  3. resolved Nov 17, 2025, 10:40 PM UTC

    Windstream identified a burst of errors between Des Moines and Chicago that caused the bouncing. The circuit has been clean since 12:16 PM CT today.