Network Nebraska experienced a critical incident on July 1, 2025 affecting Windstream, lasting 8d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2025, 05:56 PM UTC
This connection started bouncing again today at 10:15am CT, Windstream is investigating to see if the issue is related to yesterdays outages or not. No time to restoral has been given. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Jul 02, 2025, 05:35 AM UTC
The bounce earlier today was due to a burst of errors between Des Moines and Chicago. Another bounce happened at 7:25pm CT and the overnight Windstream team is actively investigating the cause.
- investigating Jul 02, 2025, 07:24 PM UTC
Windstream has been scrubbing the entire path of the circuit to look for any and all issues. We will continue to monitor this circuit closely through the end of Monday.
- monitoring Jul 07, 2025, 01:05 PM UTC
This circuit has been stable since 7/1/25. We anticipate meeting with Windstream to go over last week's outages in detail. We are continuing to monitor this circuit closely.
- resolved Jul 10, 2025, 01:23 PM UTC
This circuit has been stable since July 1st. We are continuing to work with the vendor to increase the reliability of the circuit and gain a more complete understanding of the root cause(s) of these outages.