Network Nebraska experienced a critical incident on July 15, 2025 affecting Windstream, lasting 2d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2025, 02:01 PM UTC
Windstream Internet went down right after 8am CT, the carrier was engaged by 8:20am CT. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Jul 15, 2025, 05:28 PM UTC
Windstream has identified a fiber cut and has dispatched a field crew.
- monitoring Jul 16, 2025, 01:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 17, 2025, 03:07 PM UTC
The last bounce on this was at Jul 16 06:55am CT. Windstream has been troubleshooting some equipment issues and also working with their dark fiber provider to resolve some lingering light level issues.
- monitoring Jul 17, 2025, 07:30 PM UTC
Circuit has remained stable but Windstream is still making repairs.
- resolved Jul 18, 2025, 01:34 PM UTC
This circuit has been up and clean since 7/16/25 6:55am CT. Windstream had completed all repairs and was hands off as of 7/17/25 2:50 pm CT.