Network Nebraska experienced a minor incident on August 20, 2025 affecting Windstream, lasting 4d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 20, 2025, 08:38 PM UTC
Windstream Internet bounced at 12:02 PM CT today. The carrier has been engaged and they are investigating. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Aug 21, 2025, 04:25 PM UTC
Windstream has isolated the cause of yesterday's bounce to be the same as the bounce on 8/15/25. They are continuing to investigate. The circuit has been clean since 8/20/25 12:03 PM CT.
- identified Aug 22, 2025, 01:54 PM UTC
The circuit has remained clean, however we are continuing to work with the vendor to make sure we isolate the root cause.
- resolved Aug 25, 2025, 02:07 PM UTC
Windstream isolated this to a burst of errors between Lincoln and Omaha, the circuit has remained clean.