Network Nebraska Outage History
Network Nebraska partial outage View live status →Pingoru has recorded 51 incidents for Network Nebraska: 21 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 89 of 720 (12%) |
| May 2026 | 2 | 226 of 744 (30%) |
| June 2026 | 1 | 70 of 720 (10%) |
| July 2026 | 2 | 228 of 744 (31%) |
| August 2026 | 0 | 137 of 744 (18%) |
| September 2026 | 2 | 11 of 720 (2%) |
| October 2026 | 1 | 5 of 526 (1%) |
Incidents, newest first
Major October 12, 2026 Spectrum Fiber Cut: ESU11 Schools 5h 23m ESU 11
Started Oct 12, 2026, 04:03 PM UTC· resolved Oct 12, 2026, 09:26 PM UTC
- investigating Oct 12, 2026, 05:24 PM UTC
Network Nebraska Engineering is engaging Spectrum regarding an outage affecting a number of schools for ESU11. We are currently investigating this issue. ESU11-Alma ESU11-Bertrand ESU11-Franklin ESU11-Hildreth ESU11-Holdrege ESU11-Loomis ESU11-Wilcox/Hildreth
- identified Oct 12, 2026, 06:36 PM UTC
Spectrum has identified that the issue is caused by a fiber cut. They are currently assessing and isolating the problem. We have not been provided with an estimated time of restoration (ETR) at this time.
- resolved Oct 12, 2026, 09:26 PM UTC
Spectrum restored services by approximately 4:05 PM. Services have been confirmed to be restored. Updated by Tom Flair
Major September 29, 2026 Segra - ESU03 School Outage 5h 29m ESU 3
Started Sep 29, 2026, 05:39 PM UTC· resolved Sep 29, 2026, 11:08 PM UTC
- investigating Sep 29, 2026, 05:39 PM UTC
Network Nebraska Engineering and ESU03 are investigating a path failure from ESU03 to the following schools via Segra. ESU03 - Gretna Public Schools ESU03 - Bennington Public Schools ESU03 - Ralston ESU03 - DC-West Community Schools ESU03 - Plattsmouth ESU03 - Blair ESU03 - Fort Calhoun ESU03 - Elmwood-Murdock Public Schools ESU03 - Louisville Public Schools ESU03 - Weeping-Water ESU03 - Conestoga ESU03 - Arlington Public Schools
- monitoring Sep 29, 2026, 06:41 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Sep 29, 2026, 11:08 PM UTC
This incident has been resolved.
Major September 25, 2026 Internet2/GPN Down 5h 54m Internet2
Started Sep 25, 2026, 01:27 PM UTC· resolved Sep 25, 2026, 07:21 PM UTC
- investigating Sep 25, 2026, 01:27 PM UTC
Network Nebraska Engineering is currently investigating a failed transport path to I2/GPN in Kansas City.
- monitoring Sep 25, 2026, 03:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2026, 07:21 PM UTC
This incident has been resolved.
Minor July 23, 2026 Multiple circuits via Allo bounced 21d 21h ESU 2, DHHS Kearney West High School, Wayne State College, Grand Island Public Library and 10 more
Started Jul 23, 2026, 04:41 PM UTC· resolved Aug 14, 2026, 02:24 PM UTC
- investigating Jul 23, 2026, 04:41 PM UTC
Multiple circuits via Allo bounced and had packet loss just before 10:50am CT today. Allo has been notified and is investigating. Please report any new issues or outages. Thank you. DHHS-YRTC-Hastings DHHS-YRTC-Kearney-West DHHS-YRTC-Lincoln Doane-Crete-NH Doane-Crete-PKI Doane-Lincoln-NH Doane-Lincoln-1623 ESU02-AshlandGreenwood ESU02-Independent ESU03-Papillion-LaVista-LNK ESU03-PLCS ESU09-AdamsCentral ESU09-ESU9Office ESU09-HastingsLongfellow ESU09-HastingsMorton-Admin ESU09-HastingsWAN ESU09-HastingsWatson ESU10-BGP-KRN-1 ESU10-BGP-KRN-2 ESU10-Northwest-HS ESU15-ChaseCounty ESU16-Admin_North_Platte Grand-Island-Public-Library NGPC-Lincoln-Outdoor-Education-Center Southeast-Community-College-SCC Union-Adventist-University Wayne-State-College-WSC Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- monitoring Jul 23, 2026, 06:31 PM UTC
The packet loss has not re-occurred, please report any issues to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected].
- resolved Aug 14, 2026, 02:24 PM UTC
All systems are operating normally. This issue is resolved.
Minor July 2, 2026 Network Transport Backbone under investigation 1d 4h Transport Backbone
Started Jul 02, 2026, 04:19 PM UTC· resolved Jul 03, 2026, 08:55 PM UTC
- investigating Jul 02, 2026, 04:19 PM UTC
Potential problem with the network transport backbone is under investigation. Engineers are investigating the issue. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Jul 02, 2026, 05:41 PM UTC
Vendors have confirmed fiber cuts west of Lincoln and are taking steps to restore connectivity on affected circuits.
- monitoring Jul 02, 2026, 11:41 PM UTC
All network connectivity has been restored. Network engineers will continue to monitor any any reoccurrence or any lingering issues.
- resolved Jul 03, 2026, 08:55 PM UTC
All systems are operating normally. This issue is resolved.
Critical June 30, 2026 Great Plains Communications network connectivity under investigation 3h 43m ESU 1, ESU 2, Peru State College, ESU 7 and 6 more
Started Jun 30, 2026, 06:18 PM UTC· resolved Jun 30, 2026, 10:02 PM UTC
- investigating Jun 30, 2026, 06:18 PM UTC
Potential problem with a 100G network connection to Great Plains Communications is under investigation. Engineers are investigating the issue. Reported by Brian Tehan Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Jun 30, 2026, 06:20 PM UTC
The following sites are currently down due to this issue: NICC-Santee ESU01-Santee ESU01-BloomField ESU01-Creighton ESU01-Crofton ESU01-Niobrara ESU01-Ponca ESU01-Wausa ESU01-Winnebago ESU01-Wynot ESU02-BancroftRosalie ESU02-Fremont-PS-Dell-SW ESU02-LoganView ESU02-NorthBend ESU02-Scribner-Snyder ESU02-Wisner ESU07-Boone-Central ESU07-StEdward ESU08-ElginHigh ESU08-NebraskaUnifiedDistrict1-Verdigre ESU08-Summerland ESU08-WestHoltHigh ESU10-KearneyPublic ESU10-LexingtonPublicSchools ESU10-Overton ESU10-Riverside-CedarRapids ESU11-Axtell ESU11-Minden ESU15-McCook ESU15-Southwest ESU17-Admin ESU17-CodyKilgore ESU17-RockCounty ESU10-ElmCreek This connection is currently in a failover state as a result of this issue: Peru-State-College-PSC-BGP-1623
- investigating Jun 30, 2026, 06:23 PM UTC
Network Nebraska engineers are in contact with Great Plains Communications (GPC). GPC has multiple technicians en route at this time, but they do not have any estimated time table for restoration yet.
- investigating Jun 30, 2026, 06:58 PM UTC
Great Plains Communications has reported that their technicians will be on site with spare equipment at 2:15PM CT.
- monitoring Jun 30, 2026, 08:19 PM UTC
Great Plains Communications replaced equipment and services were restored at approximately 3:00PM CT. All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Jun 30, 2026, 10:02 PM UTC
All systems are operating normally. This issue is resolved.
Critical May 22, 2026 Windstream internet down 12d 3h Windstream
Started May 22, 2026, 02:49 PM UTC· resolved Jun 03, 2026, 06:04 PM UTC
- investigating May 22, 2026, 02:49 PM UTC
Internet via Windstream went down at 9:32a CT, the carrier has been notified and is investigating. Traffic failed over to redundant connections successfully.
- investigating May 22, 2026, 06:04 PM UTC
The carrier is continuing to investigate. No time to restoration is available.
- monitoring May 22, 2026, 06:38 PM UTC
The carrier replaced a faulty piece of equipment at their location and that restored service. Traffic has restored and we will continue to monitor the circuit.
- resolved Jun 03, 2026, 06:04 PM UTC
The connection has remained stable.
Notice May 15, 2026 Creighton University & Clarkson College bounced 50m Clarkson College, Creighton University
Started May 15, 2026, 05:28 PM UTC· resolved May 15, 2026, 06:18 PM UTC
- investigating May 15, 2026, 05:28 PM UTC
Creighton University & Clarkson College were down from 12:13 to about 12:25 pm CT, traffic is restoring to normal levels. A piece of equipment reloaded, we are investigating. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- resolved May 15, 2026, 06:18 PM UTC
The switch unexpectedly reloaded due to insertion of an optic. The optic was removed and the switch is operating normally. Please report any issues to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
Notice April 28, 2026 Brief backbone events between Omaha and Lincoln –
Started Apr 28, 2026, 05:30 PM UTC· resolved Apr 28, 2026, 05:30 PM UTC
- resolved Apr 28, 2026, 07:15 PM UTC
Today at 12:27pm CT there was a brief impairment on one side of the fiber ring between Omaha and Lincoln. This caused all traffic between Omaha and Lincoln to reroute through redundant connections. At 12:40pm CT our backbone network performed an automatic reversion which caused traffic to reroute again. End users may have seen slight delays or packet loss as traffic rerouted. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
Major April 28, 2026 Backbone in simplex 2d 12h Router NN-KRN-MX480, Transport Backbone
Started Apr 28, 2026, 01:04 AM UTC· resolved Apr 30, 2026, 01:21 PM UTC
- investigating Apr 28, 2026, 01:04 AM UTC
The Network Nebraska router in Kearney experienced a card failure at approximately 5 PM CDT. Network Engineers troubleshot this extensively with on-site resources and vendor support and determined that a card must be replaced. At present time, connectivity to Scottsbluff is in a simplex state until this issue has been mitigated. There is no direct impact to member traffic at this time, traffic successfully failed over to redundant connections. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Apr 28, 2026, 02:31 PM UTC
A temporary solution has been enacted and redundancy has been restored to the backbone. We are waiting on delivery of a replacement card to enact final repairs.
- resolved Apr 30, 2026, 01:21 PM UTC
All systems are operating normally. This issue is resolved.
Notice April 26, 2026 Multiple sites went down multiple times on 4/26/26 –
Started Apr 26, 2026, 02:30 PM UTC· resolved Apr 26, 2026, 02:30 PM UTC
- resolved Apr 27, 2026, 02:34 PM UTC
Multiple sites, via Great Plains Communications, dropped yesterday from 9:35am to 11am, 11:35am to 11:37am, and 2:10pm to 2:50pm. GPC states that a core router within their network had issues forwarding traffic in a way that didn't allow for circuits to be rerouted automatically. They rebooted the router twice yesterday to resolve the issue and after the 2nd reboot they decided to perform emergency maintenance to replace the device. GPC completed that work early this morning. All sites have been stable since 3pm CT yesterday. Affected sites: ESU01-BloomField ESU01-Creighton ESU01-Crofton ESU01-NebraskaUnifiedDistrict1-Verdigre ESU01-Niobrara ESU01-Santee ESU01-Wausa ESU02-BancroftRosalie ESU02-Fremont-PS-Dell-SW ESU02-LoganView ESU02-NorthBend ESU02-Scribner-Snyder ESU02-Wisner ESU07-Boone-Central ESU07-StEdward ESU08-Summerland ESU08-WestHoltHigh ESU10-Riverside-CedarRapids ESU17-Admin ESU17-CodyKilgore ESU17-RockCounty NICC-Santee Please report any lingering issues to: 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
Notice April 16, 2026 Internet 2 connectivity Status: Monitoring 22h 18m Internet2
Started Apr 16, 2026, 08:08 PM UTC· resolved Apr 17, 2026, 06:26 PM UTC
- monitoring Apr 16, 2026, 08:08 PM UTC
Between 2:52 PM and 2:54 PM, Network Nebraska experienced a network outage impacting internet connectivity. All services have been restored, and network traffic is currently operating as expected. The Network Network Engineering continues to monitor the environment.
- monitoring Apr 16, 2026, 08:23 PM UTC
The issue is due to an unexpected event occurring from within Internet2, and further investigation into its root cause by Internet2 is pending.
- resolved Apr 17, 2026, 06:26 PM UTC
An internal software issue briefly impacted an Internet2 core node. The device was restored shortly after the incident occurred, and services are operating normally.
Critical April 2, 2026 Lincoln NH Core Router Card Failure 6h 15m Router NN-LNK-MX960
Started Apr 02, 2026, 02:50 PM UTC· resolved Apr 02, 2026, 09:06 PM UTC
- investigating Apr 02, 2026, 03:05 PM UTC
We are currently investigating this issue.
- monitoring Apr 02, 2026, 03:19 PM UTC
University of Nebraska Engineering has identified a card failure on the Lincoln Core Router and has taken corrective actions to restore service.
- resolved Apr 02, 2026, 09:06 PM UTC
This incident has been resolved.
- postmortem Apr 02, 2026, 09:09 PM UTC
This morning at 9:54 a.m., the University of Nebraska Network Engineering team received an alert indicating an issue with the Lincoln Network Nebraska router. After reviewing the available diagnostic information, engineers identified the affected card and took it offline at 10:00:01 a.m. The card was then brought back online at 10:00:41 a.m. to allow it to reinitialize. Following that process, all services were fully restored by 10:09 a.m. We have opened a case with the vendor to further investigate the cause of the issue and will continue to closely monitor the situation.
Critical March 23, 2026 Multiple sites via Spectrum down 17h 52m ESU 10
Started Mar 23, 2026, 07:43 PM UTC· resolved Mar 24, 2026, 01:35 PM UTC
- investigating Mar 23, 2026, 07:43 PM UTC
Multiple sites via Spectrum all dropped at 1:45pm CT, the carrier is investigating. No time to restoral is available. ESU10-Amherst ESU10-Ord ESU10-Pleasanton ESU10-SEM Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Mar 23, 2026, 08:27 PM UTC
The carrier has confirmed that this is down due to a fiber cut, they anticipate that service will be restored by 8pm CT.
- identified Mar 23, 2026, 10:16 PM UTC
Construction teams are on site and repair work is on-going.
- resolved Mar 24, 2026, 01:35 PM UTC
All sites were back up by 9:40pm CT last night; Spectrum was hands off by 2:45am CT this morning. Please report any lingering issues to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected].
Critical November 17, 2025 Windstream internet bouncing 4h 21m Windstream
Started Nov 17, 2025, 06:18 PM UTC· resolved Nov 17, 2025, 10:40 PM UTC
- investigating Nov 17, 2025, 06:18 PM UTC
Internet via Windstream has started to bounce, the carrier has been engaged and is investigating. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Nov 17, 2025, 06:26 PM UTC
Peering with Windstream has been turned down as it has continued to bounce.
- resolved Nov 17, 2025, 10:40 PM UTC
Windstream identified a burst of errors between Des Moines and Chicago that caused the bouncing. The circuit has been clean since 12:16 PM CT today.
Critical November 15, 2025 Allo Outage in Lincoln 2h 4m Union Adventist University, ESU 2, DHHS Kearney West High School, Grand Island Public Library and 5 more
Started Nov 15, 2025, 03:28 AM UTC· resolved Nov 15, 2025, 05:32 AM UTC
- investigating Nov 15, 2025, 03:28 AM UTC
We are currently investigating an outage related to services carried via Allo.
- identified Nov 15, 2025, 03:48 AM UTC
Network Nebraska Engineering has identified an issue at the handoff point between Network Nebraska and Allo in Lincoln. We are currently awaiting further investigation and updates from Allo.
- resolved Nov 15, 2025, 05:32 AM UTC
Allo rebooted their NID to restore the outage. This had the effect of expanding the outage and dropping a connection to Doane in Crete. All sites that went down due to this outage are responding again, please report any issues: 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
Major November 3, 2025 Internet2 via GPN is down 7d 5h Internet2
Started Nov 03, 2025, 03:03 PM UTC· resolved Nov 10, 2025, 08:42 PM UTC
- investigating Nov 03, 2025, 03:03 PM UTC
Internet2 via GPN in Kansas City is down after carrier maintenance. Traffic has failed over through Northerntier. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Nov 03, 2025, 06:53 PM UTC
We are working with the carrier and our equipment vendor to isolate the root cause. We are preparing to troubleshoot fiber and equipment issues.
- investigating Nov 03, 2025, 09:52 PM UTC
We are continuing to troubleshoot.
- monitoring Nov 05, 2025, 07:19 PM UTC
All issues appear to have subsided, and all systems are performing as expected. We're continuing to monitor for any reoccurring problems.
- resolved Nov 10, 2025, 08:42 PM UTC
This incident has been resolved. Lumen will schedule follow-up maintenance at a later time.
Critical October 31, 2025 Windstream internet is down 2d 16h Windstream
Started Oct 31, 2025, 10:14 PM UTC· resolved Nov 03, 2025, 02:29 PM UTC
- investigating Oct 31, 2025, 10:14 PM UTC
Internet via Windstream is down. Traffic has failed over to redundant connections and the carrier has been engaged. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Oct 31, 2025, 11:12 PM UTC
Windstream has identified a fiber cut between Omaha and Des Moines. Techs have been dispatched to isolate the cut, no time to restoral has been given.
- resolved Nov 03, 2025, 02:29 PM UTC
The connection has been up and stable since 10/31/25 at 10:40 pm CT.
Major October 29, 2025 Backbone between Omaha and Lincoln bouncing 23h 52m Router NN-LNK-MX960, Router NN-OMA-PKI-MX960
Started Oct 29, 2025, 01:10 PM UTC· resolved Oct 30, 2025, 01:02 PM UTC
- investigating Oct 29, 2025, 01:10 PM UTC
The backbone between Omaha and Lincoln started bouncing at 3:45am CT. We are investigating and have engaged our equipment vendor. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Oct 29, 2025, 02:21 PM UTC
We are continuing to investigate with our equipment vendor to isolate the root cause of the bounces.
- monitoring Oct 29, 2025, 03:19 PM UTC
We have restarted a card and bounces have so far stopped. We are continuing to closely monitor the equipment.
- resolved Oct 30, 2025, 01:02 PM UTC
The connection has remained stable and error free.
Critical October 23, 2025 Connections to ESU05 down 3h 18m ESU 5, ESU 6
Started Oct 23, 2025, 07:04 PM UTC· resolved Oct 23, 2025, 10:23 PM UTC
- investigating Oct 23, 2025, 07:04 PM UTC
The connections from ESU05 to Lincoln and Omaha, via different carriers, dropped at 1:43pm CT today, this has brought down the following sites: ESU05-Admin ESU05-Beatrice ESU05-Bruning-Davenport ESU05-Deshler ESU05-DillerOdell ESU05-Fairbury ESU05-Freeman ESU05-Meridian ESU05-Southern ESU05-ThayerCentral ESU05-TriCounty ESU06-Centennial-via-ESU05 ESU06-Norris-via-ESU05 Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Oct 23, 2025, 07:29 PM UTC
ESU05 restored BGP at 2:04pm CT, however these two school are still showing as down: ESU05-Southern ESU06-Centennial-via-ESU05
- resolved Oct 23, 2025, 10:23 PM UTC
The last site came up by 4:10pm CT.
Critical October 15, 2025 Windstream Internet bounced 2d 6h Windstream
Started Oct 15, 2025, 01:12 PM UTC· resolved Oct 17, 2025, 08:09 PM UTC
- investigating Oct 15, 2025, 01:12 PM UTC
Windstream Internet bounced at 7:50am CT today, traffic failed over to redundant connections, the carrier is investigating. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- resolved Oct 17, 2025, 08:09 PM UTC
Windstream had identified a burst of errors on their backbone that brought this circuit down. It has been stable since the 15th at 7:50am CT.
Major October 8, 2025 Windstream Internet Bouncing 1d Windstream
Started Oct 08, 2025, 04:33 PM UTC· resolved Oct 09, 2025, 05:08 PM UTC
- investigating Oct 08, 2025, 04:33 PM UTC
We are currently investigating this issue.
- monitoring Oct 09, 2025, 02:50 PM UTC
A fix has been implemented and we are monitoring the results. Windstream identified a failed card in Omaha affecting services.
- resolved Oct 09, 2025, 05:08 PM UTC
This incident has been resolved.
Major August 27, 2025 Multiple schools via Windstream bounced 1d 23h ESU 2, ESU 7, ESU 8
Started Aug 27, 2025, 03:39 PM UTC· resolved Aug 29, 2025, 03:11 PM UTC
- investigating Aug 27, 2025, 03:39 PM UTC
The following schools dropped today from 9:13 to 9:15 am CT. The carrier has been engaged and is investigating. ESU02-Yutan ESU02-Mead ESU02-RaymondCentral-Valparaiso ESU02-Raymond Central ESU02-Wahoo ESU07-Shelby/Rising City ESU07-Cross County High ESU07-Osceola ESU07-East Butler ESU09-Kenesaw Schools Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- identified Aug 27, 2025, 05:19 PM UTC
Windstream technicians were performing work within the Nebraska Hall data center that was not intended to bring connectivity to these schools down, however, a faulty power supply caused their equipment to reboot. Windstream has decided that they will be replacing the faulty power supply later today. We expect no further impact to the school's connectivity.
- identified Aug 28, 2025, 01:11 PM UTC
Windstream has yet to dispatch a technician.
- resolved Aug 29, 2025, 03:11 PM UTC
Windstream has resolved this issue and the circuit has remained up and stable.
Minor August 21, 2025 Norfolk ring single sided 1d 4h Router NN-Norfolk-MX480, Transport Backbone
Started Aug 21, 2025, 04:44 PM UTC· resolved Aug 22, 2025, 09:25 PM UTC
- investigating Aug 21, 2025, 04:44 PM UTC
Network Nebraska Engineers have gotten multiple reports of latency and slow speeds starting after 10am CT today. We have not isolated the cause or the impacted schools; we are investigating.
- identified Aug 21, 2025, 05:05 PM UTC
We isolated the cause as discards on the backbone connection between Grand Island and Norfolk. Only schools/sites directly connected to the Norfolk router would have been impacted. We shut down the backbone connection at Grand Island and that looks to have resolved the issue. We are engaging the underlying carrier to have them investigate. Impacted sites: UNMC College of Nursing Norfolk Northeast Community College (NECC) Mid-States LAG ESU07-Holy Family ESU07-Leigh ESU07-Humphrey ESU07-Howells ESU07-Clarkson ESU08-Admin ESU08-Battle Creek ESU08-Elkhorn Valley ESU08-Madison ESU08-Neligh Oakdale ESU08-Plainview ESU08-Newman Grove ESU08-PopeJohn Please report any issues after 11:52 AM CT to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected] Thank you.
- identified Aug 21, 2025, 09:00 PM UTC
The carrier replaced a piece of equipment, however that has not resolved the issue. They are continuing to troubleshoot.
- monitoring Aug 22, 2025, 12:09 AM UTC
Equipment was replaced in Grand Island and that has resolved the issue. We will continue to monitor and verify this fix.
- monitoring Aug 22, 2025, 01:15 PM UTC
The connection has remained clean overnight. We'll monitor this throughout the day as traffic ramps up. Please report any issues after 11:52 AM CT to 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected].
- resolved Aug 22, 2025, 09:25 PM UTC
The connection has remained clean.
Critical August 14, 2025 Windstream Internet down 1d 12h Windstream
Started Aug 14, 2025, 02:08 AM UTC· resolved Aug 15, 2025, 02:23 PM UTC
- investigating Aug 14, 2025, 02:08 AM UTC
Windstream Internet went down at 5:23pm CT. Traffic failed over to redundant connections. Questions 402-472-7656 Toll Free 888-638-6327 (1-888-NET-NEBR) or [email protected]
- investigating Aug 14, 2025, 02:22 AM UTC
A ticket has been opened with the carrier and they are investigating.
- identified Aug 14, 2025, 05:19 AM UTC
Windstream had identified a source of fiber damage by 9:34pm CT, they were continuing to investigate the full extent of the damage at 11:35pm CT. No time to restoral has been given.
- identified Aug 14, 2025, 08:24 AM UTC
Windstream had begun excavation at 1:30am CT today.
- identified Aug 14, 2025, 09:13 AM UTC
We are continuing to work on a fix for this issue.
- identified Aug 14, 2025, 06:10 PM UTC
As of 12:03pm CT, work crews were continuing to work to place a new fiber cable into an existing duct. No time to restoral has been given.
- resolved Aug 15, 2025, 02:23 PM UTC
The circuit came up at 10:16pm CT last night and Windstream had completed all repairs by 2:06am CT today. Traffic patterns have restored and the circuit has been clean.