Netskope experienced a critical incident on June 23, 2026 affecting FR4 — Frankfurt, Germany, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
FR4 — Frankfurt, Germany
Update timeline
- investigating Jun 23, 2026, 08:54 PM UTC
We are currently investigating this issue.
- resolved Jun 23, 2026, 08:54 PM UTC
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Cloud Security Posture Management, Incident Management System, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Jun 23, 2026, 09:25 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 23, 2026, 10:31 PM UTC
The issue has been mitigated, we are continuing to monitor the results.