Netskope experienced a critical incident on January 7, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 11m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Jan 07, 2026, 05:39 AM UTC
We are currently investigating this issue.
- resolved Jan 07, 2026, 05:39 AM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Jan 07, 2026, 05:50 AM UTC
The incident has been resolved