Netskope incident

Service Impact to FR4 Data Center.

Critical Resolved View vendor source →

Netskope experienced a critical incident on February 19, 2026 affecting FR4 — Frankfurt, Germany, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 01:14 PM UTC
Resolved
Feb 19, 2026, 03:30 PM UTC
Duration
2h 16m
Detected by Pingoru
Feb 19, 2026, 01:14 PM UTC

Affected components

FR4 — Frankfurt, Germany

Update timeline

  1. investigating Feb 19, 2026, 01:14 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 19, 2026, 01:14 PM UTC

    We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Netskope Client. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Feb 19, 2026, 02:30 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  4. resolved Feb 19, 2026, 03:30 PM UTC

    The incident has been resolved