Netskope experienced a critical incident on February 21, 2026, lasting 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 21, 2026, 11:22 PM UTC
We are currently investigating this issue.
- resolved Feb 21, 2026, 11:22 PM UTC
We are investigating a service impacting incident at the YYZ2 datacenter(s) for the following service(s) All Services, Advanced Analytics, CASB API Data Protection, Core Services, Event Logging, Incident Management System, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Feb 21, 2026, 11:26 PM UTC
The incident has been resolved