Netskope experienced a critical incident on March 6, 2026, lasting 4h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 06, 2026, 08:14 PM UTC
We are currently investigating this issue.
- resolved Mar 06, 2026, 08:14 PM UTC
We are investigating a service impacting incident at the IAD3 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Mar 06, 2026, 09:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 06, 2026, 11:35 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Mar 07, 2026, 01:10 AM UTC
The incident has been resolved