Netskope experienced a critical incident on March 12, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Mar 12, 2026, 11:18 AM UTC
We are currently investigating this issue.
- resolved Mar 12, 2026, 11:18 AM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Core Services, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Mar 12, 2026, 12:20 PM UTC
Netskope has identified the root cause and implemented mitigation. Services are now restoring and returning to normal operation.
- resolved Mar 12, 2026, 01:00 PM UTC
The incident has been resolved