Netskope experienced a major incident on April 7, 2026 affecting MEL2 — Melbourne, Australia, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
MEL2 — Melbourne, Australia
Update timeline
- investigating Apr 07, 2026, 02:06 AM UTC
We are currently investigating this issue.
- resolved Apr 07, 2026, 02:06 AM UTC
We are investigating a service impacting incident at the MEL2 datacenter(s) for the following service(s) Advanced Analytics, DEM. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Apr 07, 2026, 02:40 AM UTC
The incident has been resolved