Netskope incident

Service Impact to SIN2 Data Center.

Critical Resolved View vendor source →
Started
Apr 07, 2026, 09:02 AM UTC
Resolved
Apr 07, 2026, 11:51 AM UTC
Duration
2h 49m
Detected by Pingoru
Apr 07, 2026, 09:02 AM UTC

Affected components

SIN2 — Singapore, Singapore

Update timeline

  1. investigating Apr 07, 2026, 09:02 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 07, 2026, 09:02 AM UTC

    We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Event Logging. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. resolved Apr 07, 2026, 10:02 AM UTC

    Netskope has identified the root cause and currently devising a mitigation strategy to mitigate the impact.

  4. resolved Apr 07, 2026, 10:48 AM UTC

    Netskope has applied the fix to mitigate the impact. It is anticipated to take close to 3 hours for the lag to completely drain. The next update will be shared at 1:45 PM UTC.

  5. resolved Apr 07, 2026, 11:51 AM UTC

    The incident has been resolved

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