Netskope experienced a critical incident on June 15, 2026 affecting PVG1 — Shanghai, China, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
PVG1 — Shanghai, China
Update timeline
- investigating Jun 15, 2026, 08:10 AM UTC
We are currently investigating this issue.
- resolved Jun 15, 2026, 08:10 AM UTC
We are investigating a service impacting incident at the PVG1 datacenter(s) for the following service(s) Data Protection, Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Jun 15, 2026, 09:10 AM UTC
The incident has been resolved
- monitoring Jun 15, 2026, 09:24 AM UTC
The issue has been mitigated, we are continuing to monitor the results.