Netskope experienced a minor incident on February 26, 2025 affecting AM2 — Amsterdam, Netherlands, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating Feb 26, 2025, 11:45 AM UTC
We are currently investigating this issue.
- resolved Feb 26, 2025, 11:45 AM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.
- resolved Feb 26, 2025, 12:20 PM UTC
The incident has been resolved
- resolved Feb 26, 2025, 12:49 PM UTC
Netskope has implemented a mitigation strategy and mitigation is under monitoring
- resolved Feb 26, 2025, 12:50 PM UTC
Netskope has confirmed that after implementing the mitigation strategy, the incident has been mitigated. Please review the support article for further details.
- monitoring Feb 26, 2025, 12:51 PM UTC
The issue has been mitigated, we are continuing to monitor the results.