Netskope incident

Service Impact to SIN2 Data Center.

Minor Resolved View vendor source →

Netskope experienced a minor incident on April 28, 2025 affecting SIN2 — Singapore, Singapore, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 10:15 AM UTC
Resolved
Apr 28, 2025, 11:27 AM UTC
Duration
1h 12m
Detected by Pingoru
Apr 28, 2025, 10:15 AM UTC

Affected components

SIN2 — Singapore, Singapore

Update timeline

  1. investigating Apr 28, 2025, 10:15 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 28, 2025, 10:15 AM UTC

    We are investigating a service impacting incident at the SIN2 datacenter(s) for the following service(s) Management Console WebUI. Full details can be found on the support portal.

  3. resolved Apr 28, 2025, 11:27 AM UTC

    The incident has been resolved

  4. monitoring Apr 28, 2025, 12:03 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.