Netskope experienced a major incident on August 6, 2026 affecting FR4 — Frankfurt, Germany, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
FR4 — Frankfurt, Germany
Update timeline
- investigating Aug 06, 2026, 01:35 AM UTC
We are currently investigating this issue.
- resolved Aug 06, 2026, 01:35 AM UTC
We are investigating a service impacting incident at the FR4 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- resolved Aug 06, 2026, 01:50 AM UTC
The incident has been resolved.