Nets Easy incident

Authorization drop in Dankort/Mobilepay transactions - INC0828970

Minor Resolved View vendor source →

Nets Easy experienced a minor incident on September 30, 2025 affecting Nets Easy Checkout and Nets Easy API, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 08:25 AM UTC
Resolved
Sep 30, 2025, 10:55 AM UTC
Duration
2h 30m
Detected by Pingoru
Sep 30, 2025, 08:25 AM UTC

Affected components

Nets Easy CheckoutNets Easy API

Update timeline

  1. investigating Sep 30, 2025, 09:45 AM UTC

    We currently see a drop in authorizations for Dankort/MobilePay transactions.

  2. identified Sep 30, 2025, 10:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 30, 2025, 11:05 AM UTC

    This incident has been resolved.