Resolved after 1 hour 23 minutes, affecting Reno/Sparks, on March 14, 2025.
The issue has been resolved. Please call us on our main line if you are still experiencing issues.
Affected components
Reno/Sparks
Update timeline
- identified Mar 14, 2025, 11:45 PM UTC
We have identified an issue at one of our major pops in Reno. Some customers in Reno/Sparks may be experiencing intermittent or complete loss of service. Technicians are onsite and working on a fix. ETR is 1 hour.
- monitoring Mar 15, 2025, 12:55 AM UTC
The issue has been fixed and services are being restored. We are closely monitoring as services stabilize.
- resolved Mar 15, 2025, 01:09 AM UTC
The issue has been resolved. Please call us on our main line if you are still experiencing issues.
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