NetNV incident

Emergency Maintenance - Reno/Sparks

Resolved after 1 hour 37 minutes, affecting Reno/Sparks, on April 1, 2025.

identified Apr 01, 2025, 07:09 AM UTC

We have identified an electrical issue at one of our pops in Reno/Sparks and are performing emergency maintenance to resolve the issue. We will work to limit impact however some customers may experience intermittent connectivity during the maintenance. We expect this work to be complete within about an hour.

Started
Apr 01, 2025, 07:09 AM UTC
Resolved
Apr 01, 2025, 08:46 AM UTC
Duration
1h 37m
Detected by Pingoru
Apr 01, 2025, 07:09 AM UTC

Affected components

Reno/Sparks

Update timeline

  1. identified Apr 01, 2025, 07:09 AM UTC

    We have identified an electrical issue at one of our pops in Reno/Sparks and are performing emergency maintenance to resolve the issue. We will work to limit impact however some customers may experience intermittent connectivity during the maintenance. We expect this work to be complete within about an hour.

  2. resolved Apr 01, 2025, 08:46 AM UTC

    Maintenance completed and all systems operational.

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