NetDocuments US incident

Search Performance Issues

Ongoing since 04:18 PM UTC, affecting Search.

investigating Nov 02, 2026, 04:18 PM UTC

We are currently investigating an issue with the US Service. A limited set of users may experience general slowness, search issues, or the inability to load workspaces. We will continue to provide updates to this post as the issue is investigated further. If you are experiencing difficulty, please contact Support via the portal: https://support.netdocuments.com/

Started
Nov 02, 2026, 04:18 PM UTC
Resolved
Ongoing
Duration
● 16m
Detected by Pingoru
Nov 02, 2026, 04:18 PM UTC

Affected components

Search

Update timeline

  1. investigating Nov 02, 2026, 04:18 PM UTC

    We are currently investigating an issue with the US Service. A limited set of users may experience general slowness, search issues, or the inability to load workspaces. We will continue to provide updates to this post as the issue is investigated further. If you are experiencing difficulty, please contact Support via the portal: https://support.netdocuments.com/

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