Netchex experienced a minor incident on July 13, 2026 affecting View Employees (View Employees) and Run Reports (Run Reports) and 1 more component, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
View Employees (View Employees)Run Reports (Run Reports)Run Payroll (Run Payroll)View and Edit Timecards (View and Edit Timecards)Punch In / Punch Out (Punch In / Punch Out)Add Employees (Add Employees)Employee, Manager, and Admin Login (Employee, Manager, and Admin Login)
Update timeline
- investigating Jul 13, 2026, 03:03 PM UTC
We are currently experiencing higher-than-normal latency across the site. The root cause has been identified, and our engineering team is applying a fix now.