Netaxept Outage History

Netaxept is up right now

Netaxept had 47 outages in the last 2 years totaling 53h 34m of downtime — averaging 1.9 incidents per month.

There were 47 Netaxept outages since February 16, 2025 totaling 53h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://netaxept-status.developers.nets.eu

Major May 21, 2026

Disturbance on Netaxept - INC0916257

Detected by Pingoru
May 21, 2026, 07:23 AM UTC
Resolved
May 21, 2026, 08:39 AM UTC
Duration
1h 16m
Affected: Netaxept TerminalNetaxept API
Timeline · 3 updates
  1. investigating May 21, 2026, 07:23 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 08:14 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

Read the full incident report →

Major May 21, 2026

Partial outage on Netaxept - INC0916257

Detected by Pingoru
May 21, 2026, 07:05 AM UTC
Resolved
May 22, 2026, 06:04 AM UTC
Duration
22h 58m
Affected: Netaxept TerminalNetaxept API
Timeline · 8 updates
  1. investigating May 21, 2026, 08:29 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:30 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. investigating May 21, 2026, 09:11 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.

  4. monitoring May 21, 2026, 12:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 21, 2026, 01:30 PM UTC

    Operations have been stable since 14:35, we will continue to monitor the situation closely.

  6. monitoring May 21, 2026, 03:13 PM UTC

    We are experiencing transaction impact again since 16:57

  7. monitoring May 21, 2026, 03:25 PM UTC

    Update: Operations have been stable again since 17:10

  8. resolved May 22, 2026, 06:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

Disturbance on Netaxept - INC0915504

Detected by Pingoru
May 19, 2026, 02:40 PM UTC
Resolved
May 19, 2026, 03:50 PM UTC
Duration
1h 9m
Affected: Netaxept TerminalNetaxept API
Timeline · 5 updates
  1. investigating May 19, 2026, 02:54 PM UTC

    We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.

  2. monitoring May 19, 2026, 03:18 PM UTC

    Situation is stable and services operating normally.

  3. identified May 19, 2026, 03:47 PM UTC

    Elevated number of transaction failures on Netaxept is back.

  4. monitoring May 19, 2026, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 19, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 5, 2026

Phone system down - INC0910315

Detected by Pingoru
May 05, 2026, 08:20 AM UTC
Resolved
May 05, 2026, 08:35 AM UTC
Duration
15m
Affected: Netaxept Other Components
Timeline · 2 updates
  1. investigating May 05, 2026, 08:28 AM UTC

    We are currently investigating this issue.

  2. resolved May 05, 2026, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Disturbance on Netaxept - INC0904217

Detected by Pingoru
Apr 15, 2026, 08:19 PM UTC
Resolved
Apr 15, 2026, 09:01 PM UTC
Duration
41m
Timeline · 2 updates
  1. investigating Apr 15, 2026, 08:54 PM UTC

    We are investigating an issue that affects Netaxept. This is an automated message.

  2. resolved Apr 15, 2026, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 31, 2026

Issues with phone system

Detected by Pingoru
Mar 31, 2026, 08:00 AM UTC
Resolved
Mar 31, 2026, 08:09 AM UTC
Duration
9m
Affected: Netaxept Other Components
Timeline · 2 updates
  1. investigating Mar 31, 2026, 08:05 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. resolved Mar 31, 2026, 08:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Disturbance on Netaxept - INC0899224

Detected by Pingoru
Mar 30, 2026, 11:45 AM UTC
Resolved
Mar 30, 2026, 12:38 PM UTC
Duration
52m
Affected: Netaxept TerminalNetaxept API
Timeline · 3 updates
  1. investigating Mar 30, 2026, 11:59 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 30, 2026, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 30, 2026, 12:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 27, 2026

Disturbance on Vipps MobilePay - INC0898667

Detected by Pingoru
Mar 27, 2026, 09:25 AM UTC
Resolved
Mar 27, 2026, 09:41 AM UTC
Duration
15m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. identified Mar 27, 2026, 09:39 AM UTC

    VippsMobilePay confirmed an issue on their side, affecting transactions. https://status.vippsmobilepay.com/incidents/nycy3f139jf8

  2. resolved Mar 27, 2026, 10:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Disturbance on Netaxept - INC0892606

Detected by Pingoru
Mar 11, 2026, 08:29 PM UTC
Resolved
Mar 11, 2026, 08:39 PM UTC
Duration
10m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Mar 12, 2026, 07:32 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 12, 2026, 07:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 10, 2026

Phone system down

Detected by Pingoru
Mar 10, 2026, 08:10 AM UTC
Resolved
Mar 10, 2026, 12:37 PM UTC
Duration
4h 26m
Affected: Netaxept Other Components
Timeline · 3 updates
  1. investigating Mar 10, 2026, 08:17 AM UTC

    Our customer support phone lines are temporarily unavailable. We are actively investigating the issue. https://payments.nets.eu/contact-support

  2. investigating Mar 10, 2026, 09:27 AM UTC

    Our phone system provider has identified the issue and is implementing a workaround.

  3. resolved Mar 10, 2026, 12:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Disturbance on Netaxept - INC0887986

Detected by Pingoru
Feb 27, 2026, 01:08 PM UTC
Resolved
Feb 27, 2026, 01:35 PM UTC
Duration
26m
Affected: Netaxept API
Timeline · 2 updates
  1. investigating Feb 27, 2026, 01:26 PM UTC

    We are currently investigating this issue.

  2. resolved Feb 27, 2026, 01:30 PM UTC

    This incident has been resolved. Netaxept Query API experienced degraded performance.

Read the full incident report →

Minor February 18, 2026

Disturbance on Netaxept - INC0883178

Detected by Pingoru
Feb 18, 2026, 11:28 AM UTC
Resolved
Feb 18, 2026, 11:48 AM UTC
Duration
20m
Affected: Netaxept API
Timeline · 2 updates
  1. investigating Feb 18, 2026, 11:40 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 18, 2026, 11:57 AM UTC

    This incident has been resolved. Netaxept Query API experienced degraded performance.

Read the full incident report →

Minor February 17, 2026

Disturbance on Netaxept - INC0883622

Detected by Pingoru
Feb 17, 2026, 08:15 PM UTC
Resolved
Feb 17, 2026, 08:50 PM UTC
Duration
35m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Feb 18, 2026, 09:35 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 18, 2026, 09:38 AM UTC

    The incident has been solved. An internal change on Netaxept caused unexpected disturbance.

Read the full incident report →

Minor February 16, 2026

Test environment issue - INC0882569

Detected by Pingoru
Feb 16, 2026, 07:00 AM UTC
Resolved
Feb 16, 2026, 08:12 AM UTC
Duration
1h 12m
Affected: Netaxept Customer Test
Timeline · 2 updates
  1. investigating Feb 16, 2026, 07:29 AM UTC

    We are currently experiencing an issue affecting the Netaxept Test environment.

  2. resolved Feb 16, 2026, 08:12 AM UTC

    The issue affecting Netaxept Test has been resolved.

Read the full incident report →

Minor February 2, 2026

Disturbance on Netaxept - INC0876586

Detected by Pingoru
Feb 02, 2026, 02:00 PM UTC
Resolved
Feb 02, 2026, 02:16 PM UTC
Duration
16m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. identified Feb 02, 2026, 02:23 PM UTC

    We are currently investigating slow API response time.

  2. resolved Feb 02, 2026, 02:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 23, 2026

Netaxept - visual issue

Detected by Pingoru
Jan 23, 2026, 09:20 AM UTC
Resolved
Jan 23, 2026, 01:50 PM UTC
Duration
4h 29m
Affected: Netaxept TerminalNetaxept Customer Test
Timeline · 2 updates
  1. identified Jan 23, 2026, 09:54 AM UTC

    Click to Pay on iOS Safari is currently displaying visual issues in production and test. Our team has identified the problem and a fix is in progress.

  2. resolved Jan 23, 2026, 01:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Disturbance on Netaxept for Finland - INC0871060

Detected by Pingoru
Jan 19, 2026, 07:05 PM UTC
Resolved
Jan 19, 2026, 09:35 PM UTC
Duration
2h 30m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. identified Jan 20, 2026, 08:01 AM UTC

    We are investigating an issue affecting Nexi authorisationsystem in Finland

  2. resolved Jan 20, 2026, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Vipps MobilePay issues - INC0870835

Detected by Pingoru
Jan 19, 2026, 09:50 AM UTC
Resolved
Jan 19, 2026, 10:20 AM UTC
Duration
29m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. identified Jan 19, 2026, 10:14 AM UTC

    Vipps MobilePay is experiencing issues affecting transactions. https://status.vippsmobilepay.com/incidents/0qmhyt9df92b

  2. resolved Jan 19, 2026, 10:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 12, 2026

Disturbance on MitID - INC0868119

Detected by Pingoru
Jan 12, 2026, 08:00 AM UTC
Resolved
Jan 12, 2026, 01:15 PM UTC
Duration
5h 14m
Affected: Netaxept TerminalNetaxept API
Timeline · 5 updates
  1. identified Jan 12, 2026, 08:32 AM UTC

    MitID is currently experiencing instability.

  2. monitoring Jan 12, 2026, 09:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 12, 2026, 09:58 AM UTC

    MitID is currently experiencing instability.

  4. monitoring Jan 12, 2026, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 12, 2026, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025

Test environment issue - INC0860939

Detected by Pingoru
Dec 15, 2025, 08:00 AM UTC
Resolved
Dec 15, 2025, 12:45 PM UTC
Duration
4h 45m
Affected: Netaxept Customer Test
Timeline · 2 updates
  1. identified Dec 15, 2025, 09:15 AM UTC

    We are currently experiencing an issue affecting the test environment.

  2. resolved Dec 15, 2025, 12:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 12, 2025

Disturbance on Netaxept - INC0848714

Detected by Pingoru
Nov 12, 2025, 08:14 AM UTC
Resolved
Nov 12, 2025, 08:22 AM UTC
Duration
8m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Nov 12, 2025, 08:21 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 12, 2025, 08:38 AM UTC

    Incident was identified as disturbance with Vipps MobilePay payments. Issue has been resolved. https://status.vippsmobilepay.com/incidents/kkfxky0sftm2

Read the full incident report →

Minor November 11, 2025

Disturbance on Netaxept - INC0848598

Detected by Pingoru
Nov 11, 2025, 07:10 PM UTC
Resolved
Nov 11, 2025, 07:14 PM UTC
Duration
4m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Nov 12, 2025, 07:27 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 12, 2025, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2025

Disturbance on Netaxept - INC0848592

Detected by Pingoru
Nov 11, 2025, 05:46 PM UTC
Resolved
Nov 11, 2025, 05:52 PM UTC
Duration
6m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Nov 12, 2025, 08:37 AM UTC

    We are currently investigating this issue.

  2. resolved Nov 12, 2025, 08:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025

Slowness on Netaxept API - INC0835881

Detected by Pingoru
Oct 15, 2025, 08:30 AM UTC
Resolved
Oct 15, 2025, 08:50 AM UTC
Duration
19m
Affected: Netaxept API
Timeline · 2 updates
  1. identified Oct 15, 2025, 09:04 AM UTC

    We have identified slowness on API

  2. resolved Oct 15, 2025, 09:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 12, 2025

Disturbance on Netaxept - INC0836963

Detected by Pingoru
Oct 12, 2025, 07:10 AM UTC
Resolved
Oct 12, 2025, 07:30 AM UTC
Duration
20m
Affected: Netaxept TerminalNetaxept API
Timeline · 2 updates
  1. investigating Oct 17, 2025, 08:50 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 17, 2025, 08:50 AM UTC

    This incident has been resolved.

Read the full incident report →