Netaxept incident

Disturbance on Netaxept - INC0916257

Major Resolved View vendor source →

Netaxept experienced a major incident on May 21, 2026 affecting Netaxept Terminal and Netaxept API, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:23 AM UTC
Resolved
May 21, 2026, 08:39 AM UTC
Duration
1h 16m
Detected by Pingoru
May 21, 2026, 07:23 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating May 21, 2026, 07:23 AM UTC

    We are currently investigating this issue.

  2. identified May 21, 2026, 07:43 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 21, 2026, 08:14 AM UTC

    We are continuing to work with highest priority on a fix for this issue.