Netaxept incident

Partial outage on Netaxept - INC0916257

Major Ongoing View vendor source →

Netaxept is currently experiencing a major incident affecting Netaxept Terminal and Netaxept API, which began 2h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:05 AM UTC
Resolved
Ongoing
Duration
● 2h 20m
Detected by Pingoru
May 21, 2026, 07:05 AM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating May 21, 2026, 08:29 AM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2026, 08:30 AM UTC

    We are continuing to work with highest priority on a fix for this issue.

  3. investigating May 21, 2026, 09:11 AM UTC

    We are still addressing the ongoing network issue. While resolution is taking longer than expected, our engineers are actively working to restore full service. We appreciate your understanding.