Netaxept incident

Disturbance on Netaxept - INC0915504

Minor Resolved View vendor source →

Netaxept experienced a minor incident on May 19, 2026 affecting Netaxept Terminal and Netaxept API, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 02:40 PM UTC
Resolved
May 19, 2026, 03:50 PM UTC
Duration
1h 9m
Detected by Pingoru
May 19, 2026, 02:40 PM UTC

Affected components

Netaxept TerminalNetaxept API

Update timeline

  1. investigating May 19, 2026, 02:54 PM UTC

    We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.

  2. monitoring May 19, 2026, 03:18 PM UTC

    Situation is stable and services operating normally.

  3. identified May 19, 2026, 03:47 PM UTC

    Elevated number of transaction failures on Netaxept is back.

  4. monitoring May 19, 2026, 03:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 19, 2026, 04:01 PM UTC

    This incident has been resolved.