Resolved after 1 hour 9 minutes, affecting Netaxept Terminal and Netaxept API, on May 19, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Netaxept TerminalNetaxept API
Update timeline
- investigating May 19, 2026, 02:54 PM UTC
We are currently investigating an issue causing an elevated number of transaction failures on Netaxept.
- monitoring May 19, 2026, 03:18 PM UTC
Situation is stable and services operating normally.
- identified May 19, 2026, 03:47 PM UTC
Elevated number of transaction failures on Netaxept is back.
- monitoring May 19, 2026, 03:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 04:01 PM UTC
This incident has been resolved.
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